Research into Experiences

Every event, choice, trial and habit

We can say that the experiences we design and plan are more natural, simple and satisfying, because they are based on objective and subjective evidence and feedback that has emerged during people’s interaction with the brands, products and services designed for them.

People are at the centre of our studies and the quality of their experiences is the driving force of our work. Our research team relies on specialists and researchers from many fields such as anthropology, sociology, psychology, ergonomics and neuroscience.

After over 20 years of implementing digital positioning strategies and over 10 years of usability projects and testing, we have realised that designing and improving interfaces means improving the experiences and quality of people’s lives. When people are really involved, they give more of themselves, of their relationship with the brand or our company partners and more of what their expectations may be.