IED: Brand awareness strategy in the education sector
TSW supports IED’s brand awareness strategy across Meta and TikTok, integrating corporate and campus channels to reach diverse audiences and build brand recognition over time.
2' reading time
Social media strategy and personal branding for impREsa
TSW joins impREsa Immobiliare in a journey of social media strategy and personal branding: a project that values the skills and voices of agents, strengthening a coherent, recognizable brand identity that is close to people.
2' reading time
Words of experience. Trust: a dimension of customer experience
How do you build trust in a brand? Through consistent, clear, and reliable experiences that strengthen the relationship between company and people.
2' reading time
The new Lazzaris Store: an e-commerce design that enhances UX and brand history
How to design an e-commerce site that showcases a historic brand: the new Lazzaris Store combines tradition, content, and user experience in a digital ecosystem designed to facilitate discovery and purchase.
2' reading time
Conversational UX: designing trust between the user and an algorithm
A good Conversational UX doesn't just add a touchpoint: it builds a useful, reliable, and measurable service, capable of generating trust between the user, the algorithm, and the brand in generative AI contexts.
8' reading time
GEO in the world of luxury: what the new Bain & Company report says
In the world of luxury, appearances aren't enough: a Bain & Company report highlights how AI is transforming the way brands are talked about, compared, and perceived.
2' reading time
Measuring brand experience in LLMs: the Amplif-AI approach
TSW's AMPLIF-AI measures how generative AI systems represent a brand and how it changes the information mediation that impacts people's perceptions and choices.
3' reading time
Tarpit and Data Poisoning: antagonism towards Generative AI and online visibility
Tarpit and data poisoning techniques negatively impact Generative AI and online visibility.
4' reading time
SEO copywriting in the AI era: a guide to GEO
A guide to Generative Engine Optimization (GEO), how to create content that stands out in new AI-driven searches.
9' reading time
Connections between AI, research and people: the experience at the center of brand visibility
TSW investigates how AI influences brand experience and brand trust, putting people and their choices at the center of research.
1' reading time
TSW with Old Wild West:
we co-design the new digital strategy, starting from social channels
TSW with Old Wild West, new digital strategy with focus on listening and customer engagement for authentic and shared experiences.
3' reading time
Privacy and personal data: when consent creates value
How informed consent can create value, improving the dialogue between users and companies through transparency and mutual trust.
2' reading time
Brands that make their voices heard (and know how to listen)
Discover how verbal identity makes a brand unique, communicating values and engaging the public with consistency and authenticity.
2' reading time
Chocolate: our research together with customers to rethink the experience of brand and product
TSW is working with customers from leading chocolate brands to rethink the brand and product experience and improve omnichannel interaction.
2' reading time
The power of smell in creating immersive experiences
The power of smell in marketing: it creates unique sensory experiences, strengthens brand identity, and builds customer loyalty with emotional memories.
3' reading time
Newsletter to put people at the centre: 5 practical tips
From personalization to active involvement, 5 practical tips for creating newsletters that put people at the centre.
2' reading time
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